Kerbside bin collection - service information

Bins - collection issues

Bins collection issues can be reported by anyone; property owner, tenant etc


If bin is stolen, missing or removed please notify Council as soon as possible for a replacement.

Damaged bin

You may notice that your bin is damaged in the following ways:

  • cracked body
  • missing hinge pins
  • damaged/rusted wheels or axles
  • missing lid
  • vandalised

You will need to contact Council if repairs to your bin are required.

Once reported please put the bin out on the footpath so it's easily accessible for the repairs to be carried out.

Missed services

If your service has been inadvertently missed and you have followed our conditions of service, please notify Council on 1300 883 699.

Please note: Council will only service BRC provided bins 

If you have forgotten to put your bins out you can either contact Council as above or use our online payment form

As soon as this form is complete it will send a notification to our Collections department and a truck will swing by as soon as practicable. 

Please leave the bin/s on the kerbside, unless otherwise advised.

NOTE: All BRC garbage trucks are fitted with GPS and surveillance cameras to monitor for safety and performance of service. Please be aware that Council may review these systems to verify issues before actioning any requests. 

Contact Waste & Recycling Services

Address: 46 University Drive,
Bundaberg, QLD, 4670

Telephone: 1300 883 699

Bin day finder & recycling calendar

Click Here

Collection service information packs

Request here

Bin Inspection Program

Information on Bin Tags & Audits

Click Here