Kerbside bin collection - service information

Bins - collection issues

Bins collection issues can be reported by anyone property owner, tenant etc


If bin is stolen, missing or removed please notify Council as soon as possible for a replacement.

Damaged bin

You may notice that your bin is damaged in the following ways:

  • cracked body
  • missing hinge pins
  • damaged/rusted wheels or axles
  • missing lid
  • vandalised

You will need to contact Council if repairs to your bin are required.

Once reported please put the bin out on the footpath so it's easily accessible for the repairs to be carried out.

Missed services

If your service has been inadvertently missed and you have followed our conditions of service, please notify Council as soon as practicable and leave the bin/s on the kerbside, unless otherwise advised.

NOTE: All BRC garbage trucks are fitted with GPS and surveillance cameras to monitor for safety and performance of service. Please be aware that Council may review these systems to verify issues before actioning any requests.