Bins - collection issues
Bins collection issues can be reported by anyone; property owner, tenant etc
Stolen/missing
If bin is stolen, missing or removed please notify Council as soon as possible for a replacement.
Damaged bin
You may notice that your bin is damaged in the following ways:
- cracked body
- missing hinge pins
- damaged/rusted wheels or axles
- missing lid
- vandalised
You will need to contact Council if repairs to your bin are required.
Once reported please put the bin out on the footpath so it's easily accessible for the repairs to be carried out.
Missed services
If your service has been inadvertently missed and you have followed our conditions of service, please notify Council on 1300 883 699.
If you have forgotten to put your bins out you can either contact Council as above or use our online payment form.
As soon as this form is complete it will send a notification to our Collections department and a truck will swing by as soon as practicable.
Please leave the bin/s on the kerbside, unless otherwise advised.