Waste disposal vouchers

Residential properties within the Bundaberg Regional Council area are entitled to two waste disposal vouchers which are issued annually as part of the rates notices issued in July.

  • each voucher is valid for the disposal of self-hauled domestic waste up to 500kg
  • vouchers have a QR code which is registered against the residential property address
  • one voucher is equal to a sedan, station wagon, van, utility or trailer load
  • what can and can't be disposed of is outlined on the waste disposal voucher
  • vouchers are provided with residential rates notice (either by post or email)
  • landlords are encouraged to pass vouchers on to their tenants
  • commercial properties and businesses are not eligible for waste disposal vouchers
  • vouchers are not to be used as tender or payment for commercial business

Residential properties which have a lawfully approved liveable dwelling are issued waste disposal vouchers.

  • Vouchers are not allocated to vacant land and outbuildings e.g. sheds.
  • If you have recently purchased a property or built a house (with final stage inspection) please contact Council regarding waste vouchers.
  • If a voucher is lost, misplaced or not received please contact Council.
  • Government housing, retirement and lifestyle village residents receive vouchers via a separate mailout to the property address. 

CURRENT WASTE VOUCHER - valid until 31 August 2026

2025 BRC Waste Vouchers - PAGE 1      2025 BRC Waste Vouchers - PAGE 2

 

2026/2027 WASTE VOUCHER - valid from end July 2026

2026 BRC Waste Voucher - FRONT PAGE 2026 BRC Waste Vouchers - BACK PAGE

Waste voucher - FAQs

How do waste vouchers work?

The voucher system entitles residential properties within the Bundaberg Region to two waste disposal vouchers.

  • Waste disposal vouchers are issued annually with rates notice in July.
  • Voucher QR codes are registered against the residential property address.
  • Landlords and property managers are encouraged to pass vouchers on to their tenants.

How to use your waste vouchers

Each voucher is valid for a single use only and must be presented (print or electronic copy) to the waste facility gatehouse attendant once you have declared your load. Your waste may also be subject to a load inspection(PDF, 190KB) upon arrival. 

Waste disposal vouchers are valid for the disposal of selected self-hauled domestic waste (maximum 500 kg per voucher load).

(Refer below for waste types not included).

Vouchers are for domestic residential use only and cannot be used by a commercial business or used as tender/payment to a commercial business.

Where can I use my waste vouchers?

The vouchers can be presented at any of the region’s > BRC waste disposal facilities during opening hours. 

Domestic construction and demolition waste can only be accepted at select facilities as notes on the waste vouchers > terms and conditions of use(PDF, 133KB).

How long are the waste vouchers valid for?

Waste vouchers are issued annually with the rates notice in July and expire 31 August the following year.

Unused/expired waste vouchers

Expired vouchers cannot be reissued or used after the expiry date.

Lost vouchers or not received

If you have not received your vouchers, or have misplaced or lost vouchers, please > contact Council.

Lost vouchers can be cancelled and reissued

Disposal 

Standard domestic load

One voucher per sedan, station wagon, van, utility or trailer (up to 500kg per voucher load).

Waste types not included

Waste vouchers cannot be used for the disposal of:

  • tyres
  • asbestos
  • regulated waste
  • commercial waste
  • dead animals
  • solar panels

These items will continue to incur a cost for disposal as per > BRC waste disposal fees.

Recyclable items in loads

At the direction of waste facility staff recyclable items must be separated from the waste as this minimises what is sent to landfill and maximises recycling.

Properties

Owners

Residents who have an approved residential dwelling on their property are issued waste disposal vouchers.

Tenant - rental properties

The provision of vouchers to tenants is at the discretion of the property owner/agent, however landlords and property managers are encouraged to pass vouchers on to their tenants.

Bundaberg Regional Council are not responsible for distribution of vouchers to private residential tenants.

Housing - government, retirement, lifestyle and council housing

Government, retirement, lifestyle and Council housing residents are all entitled to waste vouchers.

Waste vouchers are allocated directly to and issued via a separate mailout to the residential property address.  

Commercial properties

Commercial operators are excluded from this program - all relevant commercial waste disposal charges will apply.

 

Vacant land/outbuildings

Vacant land and properties with outbuildings, such as sheds and other ineligible dwellings, are NOT entitled to waste vouchers.

This includes agricultural land which does not have an eligible domestic structure.

Multiple dwellings - flats/ units/ granny flats/ secondary dwellings

The voucher system entitles multiple dwelling properties (flats, units etc) within the Bundaberg Region to two waste disposal vouchers for each structure capable of separate occupation (each flat/unit etc).

One rate assessment can contain multiple properties/parcels (lot/plan) - each eligible domestic residential dwelling on these properties will receive waste vouchers.

New property / dwelling - new built houses

New residential properties must have a completed final stage inspection to be eligible for waste vouchers.

New eligible properties will be flagged, waste vouchers will then be issued as part of the next annual release in July.

Change of ownership - when a property is sold

If a property is sold throughout the year, new owners are able to contact Council regarding waste vouchers.

Waste Vouchers will only be re-issued if unused against the property address.