Difficulty in paying your rates

Council chambers and civic centre from buss park

What do I do if I can't pay my rates

First talk with one of our Rates team members about your situation, we are only too happy to assist you.

It should be noted that interest at the rate of 9.83% per annum, calculated on daily rests, will be charged on unpaid rates after the due date shown on your rate notice.


If you're having trouble paying your rates, please contact our debt recovery team on 1300 883 699.
If you have recently moved, ensure you have updated your details on our change of contact details form.

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