Our commitment to you
Our customer service charter and customer service standards summarise your rights and obligations as a customer, as well as our service standards and commitment to you.
Bundaberg Regional Council is committed to providing safe, reliable and sustainable water supply and wastewater services. We strive to provide a positive and high quality experience for our customers and residents, 24 hours a day, seven days a week.
For further details, please refer to our customer charter and customer service standards below.