Water supply


Our commitment to you

Our customer service charter and customer service standards summarise your rights and obligations as a customer, as well as our service standards and commitment to you.

Bundaberg Regional Council is committed to providing safe, reliable and sustainable water supply and wastewater services.  We strive to provide a positive and high quality experience for our customers and residents, 24 hours a day, seven days a week.

For further details, please refer to our customer charter and customer service standards below.

Water supply interruptions