Contact us


Contact details

There are numerous ways contact can be made with Council aside from a personal visit to our service centres.

Telephone: 1300 883 699 (8.15am to 4.45pm Monday–Friday, excluding public holidays)
Outside business hours you will be connected to our emergency messaging service.
If you're calling from overseas the number is +61 7 4130 4130

If you have a hearing impairment or speech impairment, contact us through your preferred relay call option via the National Relay Service.

If you require translation assistance, contact the Translating and Interpreting Service (TIS National).

Postal address: Bundaberg Regional Council, PO Box 3130, Bundaberg, QLD 4670, Australia.

We will endeavour to give you an acknowledgement within 10 working days. If additional information or further investigation is required, we will provide you with progressive updates.

Fax: 07 4150 5410

Customer Service Charter

Download Snap Send Solve to report issues to Council

Snap Send Solve

Download now