What is RTI and IP?
It's all about making it easier to correct or access information. Information that is controlled by us or in our possession, in an open and transparent manner.
This includes information about our policies, financial reports, public registers and documents relating to our decisions.
Bundaberg Regional Council is committed to protecting the personal information of individuals and providing information relating to our services and operations unless, that information would be exempt, or its release would be contrary to the public interest.
Right to information
The Right to Information Act 2009 (RTI Act) requires Queensland Government agencies such as Council to make information available to the public unless, there is a good reason not to.
Information held by Council will, where possible, be made available through informal means such as by:
If you cannot access the information informally, you can submit an application to Council requesting access formally. A formal application for access is processed in accordance with the RTI Act and should only be made as a last resort where no other access is available.
The RTI Act give you the right to request for your personal information held by Council to be amended, if you believe it is inaccurate, incomplete, out of date or misleading.
This legislation replaces the former Freedom of Information Act 1992.
More information about RTI can be found on the Queensland Government webpage.
Information Privacy and Right to Information Policy
Information privacy
The Information Privacy Act 2009 (IP Act) aims to protect the personal information of individuals by setting out rules and "privacy principles" governing how Council collects, stores, uses and discloses that information.
Council's Privacy Statement explains how we protect your privacy and manage your personal information.
Administrative access
Before applying for formal access to a document under the Right to Information Act 2009 (RTI Act), consider whether the documents may be available through other means, such as the Publication Scheme, this website or by contacting the relevant department within Council.
You can access information using any of the following methods:
Publication Scheme
The Publication Scheme provides easy access to information Council routinely makes available to the public. It offers a clear overview of Council’s structure, community connections, and how you can engage with its processes—most of which is available online.
Disclosure Log
You will find details of non-personal information released under the RTI Act. For more information please refer the Disclosure Log page on Council's website.
Contact Us
Please contact us if the information you seek is not readily available, we can help to determine if Council holds the information and can release it.
You may be required to submit a RTI Access Application to access the information you seek.
Contact Council's RTI Unit on 1300 883 699 or by email for assistance to determine how to access information or make an RTI Access Application.