What is RTI and IP?

It's all about making it easier to correct or access information controlled by us or in our possession, in an open and transparent manner. This includes information about our policies, financial reports, public registers and documents relating to our decisions.

Bundaberg Regional Council is committed to protecting the personal information of individuals and providing information relating to our services and operations unless, that information would be exempt, or its release would be contrary to the public interest.

Right to information

The Right to Information Act 2009 (RTI Act) requires Queensland Government agencies such as Council to make information available to the public unless, there is a good reason not to.  Information held by Council will, where possible, be made available through informal means such as by:

If you cannot access the information informally, you can submit an application to Council requesting access formally. A formal application for access is processed in accordance with the RTI Act and should only be made as a last resort where no other access is available.

The RTI Act give you the right to request for your personal information held by Council to be amended, if you believe it is inaccurate, incomplete, out of date or misleading.

This legislation replaces the former Freedom of Information Act 1992.

More information about RTI can be found on the Queensland Government webpage.

Information Privacy and Right to Information Policy

Information privacy

The Information Privacy Act 2009 (IP Act) aims to protect the personal information of individuals by setting out rules and "privacy principles" governing how Council collects, stores, uses and discloses that information.

Council's Privacy Statement explains how we protect your privacy and manage your personal information.

External enforcement agencies

Agencies can request personal information including CCTV and Body Worn Camera footage by submitting the form below or by contacting Council's RTI team.

Requests will be assessed; footage will only be released to authorised law enforcement agencies for investigation purposes.

Personal Information Request - Queensland Police Service

Personal Information Request - External Agencies(PDF, 2MB)

More information about Council's processes can be found by contacting the RTI team.