Rainwater and our sewerage system

Where are you likely to find problems?

Illegal connections can occur in old and new homes alike. Due to the variety of grates and inlets, there is no way to tell if a down pipe empties water into the sewerage system. However, if the down pipe is located near your sewerage pipe, or appears to drain into it, an illegal connection probably exists. Drainage plans for properties are available from the Council. They detail the exact locations of your sewerage pipes. It is a good idea to have your drainage plan handy.

To request a drainage plan, please contact our Customer Service Centre on 1300 883 699.  Alternatively, you may email your request to plumbing@bundaberg.qld.gov.au or visit us in person at :

East Operations Centre - 2 Victoria Street, Bundaberg East (from 7.30 am to 4 pm, Monday to Friday)

Please note, drainage plans can only be issued to the:

  • Property owner/s;
  • Licensed plumber; or
  • Solicitor as part of a property settlement.

Should you wish to obtain a drainage plan and you do not meet the above criteria, you must obtain written consent from the property owner. 

There is no Council charge for this service.

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