During a disaster

Aerial view of bundaberg under flood water

All hazards

  • Check your Evacuation Kit and Emergency Kit are fully stocked (including essential medications) and keep them nearby.
  • Prepare for evacuation as per your Household Emergency Plan.
  • Consider if early evacuation is appropriate for you, especially for frail or mobility-impaired family members.
  • Tune into alerts and warnings and stay tuned for additional warnings and updates.
  • Check your neighbours. Help friends, family and neighbours by passing on warnings.
  • Prepare your pets – consider moving your pets to a safer place otherwise secure animals inside so they do not take flight, run away or hide.
  • Ensure your mobile phone and any backup battery storage is fully charged.
  • Secure all external doors and windows and close curtains.
  • Store drinking water in clean bathtubs, sinks, plastic bottles, cooking pots and any other safe storage containers in case water supplies are cut.

What should you do if you need to evacuate?

When evacuation is imminent
  • Tune into alerts and warnings.
  • Don’t wait to be told. Self-evacuate to your predetermined evacuation destination if you live in a flood prone area or require support. Inform your neighbours/friends/emergency services if you do plan to self-evacuate.
  • Plan your evacuation route to avoid possible hazards.
  • Check your neighbours and friends who may need special assistance.
  • Prepare your pets – have your pets ready to go. If you are unable to take your pets with you never leave them tied up or chained and provide adequate food and water in large heavy bowls.
  • Fill your petrol tank and stock your car with emergency supplies.
  • Charge your mobile phone.
  • Call your out-of-town contact before you leave and once you arrive at your evacuation location. You can also use social media to post your status to let family and friends know you are okay.
  • Consider leaving a note advising you have evacuated.  Emergency services will then know you are safe and accounted for.  If you leave your pets behind include their name and details on the note.
When you have been told to evacuate
  • Act quickly on the advice provided
  • Follow all instructions by emergency authorities and react to changing conditions
  • Turn off all the main power, water and gas supply, unplug all appliances
  • Ensure all family members are wearing strong shoes and suitable clothing
  • Travel light – do not risk your safety with replaceable possession
  • If available, consider diverting your home phone number to your mobile phone number
  • Lock your home and take the recommended evacuation routes for your area
  • Take your Evacuation kit and an Emergency kit and commence your evacuation arrangements
  • Seek shelter at your predetermined evacuation location
  • Once evacuated, consider registering with the local evacuation centre to help others find you or self-register on the Register.Find.Reunite site.  Register.Find.Reunite is launched during emergency situations to help people reconnect with family and friends.

What should you do if you are not required to evacuate?

  • Tune into alerts and warnings. Stay tuned for additional warnings and updates
  • The best option when you are not required to evacuate is to shelter in a safe and secure structure at home or with family and friends
  • Be aware of the increased likelihood of contact with wildlife such as snakes and spiders
  • Store drinking water in clean and suitable containers.  Any water you suspect may be contaminated should be treated before drinking
  • Keep your emergency kit close at hand.

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