Emergency hardship assistance and support
There are many different types of financial assistance available to those who have been directly impacted by disaster.
Check whether you are eligible for assistance offered by the Queensland Government here.
Contact Services Australia for information on Australian Government Disaster Recovery Payments (AGDRP) and Disaster Recovery Allowance (DRA).
Contacts to request urgent assistance
| Police, Fire and Ambulance | 000 |
| TTY Emergency calls | 106 |
| SES | 132 500 |
| 13 HEALTH | 13 43 25 85 |
| Emergency housing | 13 QGOV (13 74 68) |
| Community Recovery Hotline | 1800 173 349 |
Personal support
The Australian Red Cross offers disaster recovery services and resources to help you and your community as well as children and young people.
Lifeline Disaster Relief and Community Recovery provides counselling or 'psychological first aid' to support people as they work through shock and begin to come to grips with their disaster experiences. You can also visit the Lifeline Australia web site or call them on 13 11 14.
Psychological and emotional recovery
It is okay to ask for help. Recognise that recovery takes time. Seek or accept support when your need it:
- Red Cross
- Beyond Blue
- Salvation Army
- Your local GP