After a disaster

Emergency hardship assistance and support

There are many different types of financial assistance available to those who have been directly impacted by disaster.

Check whether you are eligible for assistance offered by the Queensland Government here.

Contact Services Australia for information on Australian Government Disaster Recovery Payments (AGDRP) and Disaster Recovery Allowance (DRA).

Contacts to request urgent assistance

Police, Fire and Ambulance 000
TTY Emergency calls 106
SES 132 500
13 HEALTH 13 43 25 85
Emergency housing 13 QGOV (13 74 68)
Community Recovery Hotline 1800 173 349

Personal support

The Australian Red Cross offers disaster recovery services and resources to help you and your community as well as children and young people.

Lifeline Disaster Relief and Community Recovery provides counselling or 'psychological first aid' to support people as they work through shock and begin to come to grips with their disaster experiences. You can also visit the Lifeline Australia web site or call them on 13 11 14.

Psychological and emotional recovery

It is okay to ask for help. Recognise that recovery takes time. Seek or accept support when your need it:

Contact us

Address: 190 Bourbong Street
Bundaberg QLD 4670. Australia.

Telephone: 1300 883 699