After a disaster

Severe weather and flooding

What can you do after a storm passes?

  • Beware of damaged buildings, trees and flooded watercourses.
  • Check for structural property damage and cover with plastic sheeting and nailed on wood strips. If you are unable to make repairs or sandbags yourself and require assistance contact the SES on 132 500. Refer to your emergency phone numbers for further assistance.

What should you do after a flood passes?

  • Wait until authorities have declared the area safe before entering a flood zone – If you are allowed to return to your home, do so using the recommended routes only.
  • Don’t use gas or electrical appliances which have been in flood water until checked for safety.
  • Don’t eat food which has been in flood waters. This includes food from fruit trees and vegetable gardens.
  • Boil tap water until supplies have been declared safe. If the water supply system has been flooded, you must assume it is contaminated.
  • Wait until flood water has fallen below floor level before returning to a flood-affected house.
  • Wear rubber boots (or at least rubber-soled shoes) and rubber or leather gloves.
  • When cleaning up your house and yard following a flood, remove any stagnant pools of water to help prevent mosquito-borne diseases.
  • Contact your insurance company before removing or discarding flood-affected items.
  • Take photographs of flood-affected items and /or buildings to assist with claims. Keep good records of repair and cleaning costs.
  • Stay away from damaged power lines, fallen trees and flood water.
  • Keep children out of drains, creeks or rivers.

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