Which complaints are not administered by Council?
Council is only one of several agencies which regulate environmental nuisance complaints. The following table identifies the types of complaints and the relevant contact.
| Nuisance Type | Relevant Contact |
|---|---|
| Noise from parties, cars, house alarms and trail bikes |
Contact Police Link on 131 444 |
| Noise from licensed premises such as hotels or nightclubs | Contact the Office of Liquor and Gaming Regulations in the Department of Justice and Attoney- General via their online complaint form of visit their website: https://www.business.qld.gov.au/industries/hospitality-tourism-sport/liquor-gaming/liquor/compliance/noise-restrictions |
| Noise from an aircraft |
Contact you local office of Airservices Australia Website: https://www.airservicesaustralia.com/about-us/contact-us/ |
| Noise from a vehicle |
Contact your local office of Queensland Transport & Main Roads. |
| Traffic noise on major arterial roads |
Contact your local office of Queensland Transport & Main Roads. |
| Smoke Nuisances from Sugar Cane |
Contact the Queensland Fire & Emergency Services (note: QFRS may delegate these investigations to Council where the nuisance does not conflict with the Fire & Emergency Services Act 1990). For further information on sugar cane & burning practices in our region please visit the Bundaberg Canegrowers Ltd |
| Smoke from a vehicle | Contact your local office of Queensland Transport & Main Roads Website: https://tmr.qld.gov.au/About-us/Contact-us.aspx |
| Bushfire smoke |
Contact your local offfice of Queensland Fire & Emergency Services. |
| Cigarette smoke |
Contact Queensland Health on 13 QGOV(13 74 68) Website: https://www.qld.gov.au/health/staying-healthy/atods/smoking/laws |
| Spray drift from agricultural land |
Contact Workplace Health & Safety Queensland (WHSQ) on 13 GOV (13 74 68). |
| Any nuisance from a property that holds an Environmental Authority with the Department of Environment & Science (DES) |
Common activities in our region with/requiring an Environmental Authority with DES include: Website: https://www.qld.gov.au/environment/pollution/pollution-management/reporting |