Eat Safe

Star rating information

Businesses receive a food safety star rating at the end of a food safety audit conducted by an authorised Bundaberg Regional Council Officer. A food business can receive one of the following star ratings:

★★★★★

5 stars - Excellent performer- Fully compliant with the Food Safety Standards and overall very high standard of food safety management practices.

★★★★

4 stars - Very good performer- High standard of compliance with the Food Safety Standards and overall acceptable standard of food safety management practices.

★★★

3 stars - Good performer- Good level of compliance with the Food Safety Standards and overall acceptable standard of food safety management practices.

★★

2 stars - Poor performer- Low level of compliance with the Food Safety Standards with more effort required.

No stars

Non compliant performer- A general failure to comply with the Food Safety Standards with major effort required to rectify issues.

Only businesses that receive three or more stars can choose to publicy display their star rating. There are a number of reasons why a food business may not display a star rating.

One star rating

In order to communicate food safety rating information, Council chose to make the no star rating the only non-compliant rating. Therefore, there is no one star rating. The next rating, two stars, indicates a low level of compliance, and the remaining ratings, three, four and five stars, indicate high and full levels of compliance.

Reasons for not displaying a star rating

Eat Safe Bundaberg Region only applies to food businesses that are required to hold a permanent food license and are located within the Bundaberg Region boundaries.

The reasons why a food business may not display a food safety star rating include that the business has:

  • Received a food safety rating of less than three stars
  • Received a food safety rating of three or more stars, but has not agreed to have its star rating displayed
  • Not paid its annual food license fee to Council
  • Recently opened as a new business or changed owners and has not been audited yet

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