Accessing our services
Our services are available to eligible clients aged 65 years or over (or 50 years and over for Aboriginal and Torres Strait Islander people). Screening is required to assess eligibility and can be done through My Aged Care.
My Aged Care will determine eligibility for services, discuss your needs and send referrals to service providers that have availability. If you would like services from Kolan Community Services it is important that you state this at the time of screening. Alternatively you can contact the Gracie Dixon Centre and they will complete an online referral on your behalf and My Aged Care will contact you.
Anyone can refer someone to the program, including:
- Specialist assessment services
- Relative or other carers
- Doctors, community workers, nurses, social workers etc.
Alternatively you can contact Kolan Community Options on (07) 4130 4626 and they will complete an online referral on your behalf and My Aged Care will contact you. Or you can contact My Aged Care directly on 1800 200 422.
Minimum cost for services apply, however clients are not excluded from this service if they are financially disadvantaged. Payment of fees is a confidential arrangement between the client and the coordinator.