Services we provide
Domestic assistance
This service provides clients with general house cleaning, unaccompanied shopping and bill paying, assistance with clothes washing and changing of linen. This service is normally provided in the home but can be delivered at our centre if unable to deliver services in the home.
Home maintenance – yard and in home
Home maintenance – yard refers to general care of a client’s house yard to ensure that the area is kept in a safe and habitable condition. Services can include lawn mowing, wiper sniping, weed spraying, small tree / shrub pruning and gutter cleaning. Home maintenance can include changing light bulbs, smoke alarm batteries and other minor household maintenance.
Transport – group and individual
Transport assistance is provided so that clients may get out of their house to attend activities, attend appointments, shopping and participate in the community. Transport to Bundaberg is offered on Tuesdays and Thursdays with local individual transport available by arrangement.
Social Support – group and individual
Group social support is provided to give clients the opportunity to attend and participate in social interactions which are provided in or from our centre. Activities include group based programs that promote conversation, cognitive stimulation and emotional wellbeing. This services includes morning tea, lunch and transport can be arranged. Individual social support provides a one on one service for a client to assist a client with accessing community services and/or social contact. This service includes assistance with accompanied shopping, bill paying, attendance at appointments and other related services.
Centre based day care
This service is offered at the Gin Gin Neighbourhood and Service Centre and operates on a Tuesday and Thursday 8.45 am to 3.15 pm. Clients have the choice to participate in structured group activities designed to develop, maintain or support the capacity for independent living and social interaction. Activities include music, quizzes, cards, outings for drives and barbecues. Morning tea and lunch is provided and transport to and from the centre is available by arrangement.
In home respite
In Home Respite refers to assistance received by a carer from a substitute carer (staff member of Kolan Community Options) who provides supervision and assistance to a care recipient, within the client's home. We are able to provide a staff member even if the carer chooses to be present. In Home Respite is provided by Kolan Community Options in order to give the carer some relief from their caring role. At times, and especially in the early stages of respite care arrangements, we understand that the carer may choose to remain with their care recipient in the presence of our care workers, for both their own reassurance and that of the care recipient. While our staff are providing in home respite they are able to assist with other activities as part of standing in for the usual carer (e.g. washing dishes or helping the care recipient with personal care tasks).
Personal care
Personal care refers to assistance given in bathing or showering, dressing or toileting.