Service Charges

Sewerage Charges
Sewerage charges are levied on all properties within the Declared Sewerage Area to cover the cost of:
  • Sewage collection and treatment; and
  • The disposal of effluent and bio-solids.
An annual Sewerage levy will be charged in 2016/2017 to connected properties and non-connected properties within the Declared Sewerage Area based on the following criteria:
  • Single residential properties are levied $705 for the first pedestal only. No additional charges apply for extra pedestals.
  • Residential flats, units, granny flats, dual occupancy and residential strata title properties are levied $705 per flat, unit, granny flat, dual occupancy or strata title unit, for the first pedestal only. No additional charges apply for extra residential pedestals.
  • Where multiple lots are included on the one (1) rate assessment, Council does not levy a sewerage charge for each allotment, e.g.: 
o    house and vacant lot together - only one (1) sewerage charge of $705 is levied; or
o    multiple vacant lots on the one (1) rate assessment - only one (1) sewerage charge of $705 is levied.
  • Non-residential properties that are not body corporate/strata title entities will be charged $705 per pedestal.
  • Non-residential body corporate/strata title properties are levied a minimum of one (1) sewerage charge of $705 to each strata unit, regardless of whether or not they have an individual sewer connection. Where units have more than one (1) pedestal, a sewerage charge will be levied for each pedestal serving the unit. Each unit owner is levied separately for sewerage charges.
  • Waste dump points at caravan parks are charged $705 per dump point.

View a map of the Declared Sewerage Area.

Waste Collection Charges

Waste Collection Charges are user-pays based charges which are levied on all properties receiving the waste collection service to recover associated costs.  A summary of the waste and recycling services/levies is as follows:

 Service level - Removal, transport and disposal of waste 2016/2017 Levy
 Residential Properties
 240 litre refuse weekly / 240 litre recycling fortnightly (minimum service)
 $335
 Additional Services
 240 litre refuse weekly / 240 litre recycling fortnightly  $335
 240 litre refuse weekly - only available if in receipt of a minimum service
 $242
 240 litre recycling - only available if in receipt of a minimum service  $93
 Non-Residential Properties
 240 litre refuse / 240 litre recycling (minimum service)
 $335
 240 litre refuse weekly service  $242
 240 litre recycling fortnightly service
 $93

Note: The bin sizes mentioned above may be substituted by Council however the service and levy will remain the same as a 240 litre refuse / 240 litre recycling bin service.

Where insufficient space is available for the storage of multiple bins at strata titled properties, these properties may apply to Council for approval to make private arrangements to receive an alternative service, in which case a Council waste collection charge will not apply.

The charges for the service are annual charges and credits cannot be allowed for periods of time when the premises are unoccupied.
Discount is not applicable to waste and recycling charges.

View the map of the Declared Service Area - Waste.  

Trade Waste Charge
Refer to An Explanation of Rates and Charges.
Water Charges

For the period 1 July 2016 to 30 June 2017, water charges for those properties capable of receiving a water service will comprise a Water Access Charge (fixed) and a Water Consumption Charge based on water usage.

View a map of the Declared Service Area - Water

Water Access Charge

An Access Charge shall apply to all premises or metered connection for the period 1 July 2016 to 30 June 2017, according to the water meter size/s serving the premises in accordance with the following:

Water access charge description
Potable water unrestricted flow
Non-potable water / restricted flow
 Vacant and non-metered
 $412  $330
 20mm meter connection
 $412  $330
 25mm meter connection  $643  $514
 32mm meter connection  $927  $742
 40mm meter connection  $1,103  $882
 50mm meter connection  $1,644  $1,315
 80mm meter connection  $3,915  $3,132
 100mm meter connection  $6,109  $4,887
 150mm meter connection  $13,492  $10,794

Non-potable water or restricted flow water supplies apply to Burnett Downs and Sylvan Woods.

View a map of the Declared Service Area - Water (Burnett Downs) and Declared Service Area - Water (Sylvan Downs).

A common Water Access Charge, for same sized meters, applies in all areas receiving a potable and non-potable water supply. 

  • Vacant Lands situated in the water area and not serviced with a water connection are charged 100% of the basic 20mm charge.Vacant lands situated in the water area and not serviced with a water connection are charged 100% of the basic 20mm charge. The reason for this is that the major portion of Council’s costs associated with providing a water service is in the provision and maintenance of capital infrastructure (pipes, processing plant etc.) and these costs must be financed whether or not a property is actually connected to the water system.
  • Single Residential Properties are levied a Water Access Charge based on the size of the water meter serving the property, since the meter size determines the potential volume of water used.
  • Where multiple lots are included on one (1) assessment, Council does not levy a water access charge for each allotment, e.g.:

            - house & vacant lot together – only one water access charge equal to 100% based on the size of the water meter servicing the property is levied; or

            - multiple vacant lots on the one assessment – only one water access charge equal to 100% is levied.

  • Non Strata Flats: where water consumption is not separately metered for each unit will be levied with a single water access charge based on the size of the meter/s servicing the block of flats. Non strata flats where water consumption is separately metered for each unit, will be levied with a water access charge for each of the sub metered units, based on the size of each meter.
  • Properties with multiple connections are levied a water access charge for each connection.
  • Land in a community titles scheme, where water consumption is not separately metered for each lot, will be levied with a single water access charge equal to the basic 20mm charge. Land in a community titles scheme, where water consumption is separately metered for each lot, will be levied a single water access charge based on the size of the meter connected to that lot.
  • A concessional water access charge equal to a 20mm service is levied for each registered dedicated fire service connection even though the actual size of the connection is usually larger.
  • Council will charge unlicensed/restricted sporting clubs a water access charge for their largest connection on each assessment and no access charge will be levied for additional meters.

Water Consumption Charge

Water consumption is levied half-yearly for the readings undertaken prior to the 31 December 2016, and prior to the 30 June 2017. Generally, the consumption within each six (6) month reading period will be levied on a two (2) tiered charging system (Steps 1 and 2) as set out hereunder:

(i) Charge per Kilolitre

Step 1: $1.15 per kilolitre - for the first 150 kilolitres of consumption per half year;

Step 2: $1.88 per kilolitre - for each kilolitre of consumption thereafter per half year.

(ii) Charge per kilolitre for the Burnett Downs Yard water supply reticulation group or service area and Sylvan Woods non-potable supply:

Step 1: $0.92 per kilolitre - for the first 150 kilolitres of consumption per half year;

Step 2: $1.50 per kilolitre - for each kilolitre of consumption thereafter per half year.

For land, other than land in a community titles scheme, which has multiple water meters, the consumption charge shall be determined as follows:

  • where the land is being used for a single use, the consumption recorded by each of the meters shall be totalised and the applicable tariff for that use shall be applied; or
  • where the land is being used for two (2) or more discrete uses, and the water is separately metered for each use, the applicable tariff for each use shall be applied.

For land in a community titles scheme, Council will charge for water consumption as per the provisions of the Body Corporate and Community Management Act 1997.

For measurement of water use for charging purposes for the period 1 July 2016 to 30 June 2017, Section 102 of the Local Government Regulation 2012 shall apply to the reading of meters based on the nominal initial meter reading date of 30 June 2016 and nominal final reading date of 30
June 2017.

Council reserves the right to read and levy water consumption at intervals other than six-monthly for specific connections as required.

Water meters registering inaccurately

If Council is satisfied that a water meter ceases to register, or is reported to be out of order or registering inaccurately (through no fault of the ratepayer), Council will consider granting a concession. This concession can be applied by using a water consumption charge equal to the quantity of water used during the immediately prior corresponding accurate period of water use measurement and, if applicable, to remit the difference between the actual charge and the charge based on the prior water consumption.

Council grants this concession on the basis that, to require the ratepayer to pay full charges for consumption in circumstances where a water meter ceases to register, or is reported to be out of order, or registering inaccurately (through no fault of the ratepayer), would result in hardship. 

Service Connections Outside the Declared Water Service Areas

Any approved water service connections, which are located outside the declared service area (water), will have access and use charges applied in the same manner and at equivalent charges to the use as would apply were they to be situated within the declared service area to which they are connected.
Special Charges

The following Council special charge applies to specific properties which benefit from the activities financed by the charge:

Special (Rural Fire Services) Charge: Pursuant to Section 94 of the Local Government Regulation 2012 and section 128A of the Fire
and Emergency Services Act 1990
it shall make and levy a special charge to be known as the “Special (Rural Fire Services) Charge” of $30 on each rateable assessment in the local government area which is situated within a Class E Levy Area under the Fire and Emergency Services Regulation 2011. Multiple Charges will apply on one (1) rateable assessment if it comprises multiple rural fire brigade areas, with one (1) charge of $30 per rural fire brigade area.

State Emergency Management Levy

In accordance with the Fire and Emergency Services Act 1990, Council is required to collect a State Emergency Management Levy on all rateable properties on behalf of the Queensland Fire and Emergency Services. The Levy is not a Council charge and the funds collected are remitted to the Queensland Fire and Emergency Services. However, Council is entitled to an administration fee for collecting this levy, as prescribed by the Fire and Emergency Services Regulation 2011. Rate assessments with multiple properties are levied per parcel, in accordance with the State's legislation, excluding contiguous agricultural parcels in the same ownership.

Council discount is not applicable on the State Emergency Management Levy.

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